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Flydubai passenger experience redesigned to enable travel in a safe environment

Flydubai, the Dubai-based airline, has invested in enhancing its onboard experience. The carrier’s redesigned passenger experience and added onboard offering reflect its agility and commitment to meeting the changing travel needs of customers. flydubai’s passenger experience has been redesigned to enable travel in a safe environment that minimizes crew and passenger contact and offers passengers confidence to travel at every step of their journey. Passengers who book a flight through the website will receive complimentary global cover for COVID-19 related costs to offer greater peace of mind when traveling.

Flydubai passenger experience redesigned to enable travel in a safe environment

Daniel Kerrison, Vice President Inflight Product at flydubai, said, "the onset of the pandemic in 2020 has reshaped the way people travel and the way airlines operate. We have taken all necessary precautionary measures to safeguard our passengers and that meant doing things differently. We temporarily discontinued our onboard duty-free sales, altered the meal service to individually packed meals, disabled our touch screens and limited movement in the cabin. A year on, we have gradually and safely reintroduced some of the onboard services and continue to add new features to enhance our onboard experience."